How can we help?
If you need help using Island Car Log, have found a problem, or have a question about your account or vehicle records, you can contact us directly. We’re here to help keep your car information organised and your experience with the app straightforward.
Account & login help
For problems signing in, resetting your password, accessing your profile, or managing your account, contact us and explain what you are experiencing.
Car & log records
If you are having trouble adding a vehicle, creating or editing a log, updating mileage, recording expenses, or using service settings, let us know what went wrong.
Website or app problems
Please tell us if something is not loading, a button is not working, you see an error, or a feature behaves unexpectedly. Screenshots can be useful where appropriate.
Feedback & feature requests
Island Car Log is designed around local motorists, so feedback is important. You can suggest improvements, new features, or changes that would make the app more useful in Guernsey.
Contact support
For any support request, email us with your name, the email address connected to your account, a short description of the issue, and any relevant details such as the vehicle or feature involved. Please do not send passwords or other sensitive security information.
Islandcarlog@gmail.comWhen reporting a problem, including the device you are using and what you were doing immediately before the issue occurred can help us investigate it more quickly.